Whitepaper: Event Based Services

This white paper consists of 4 chapters and serves to highlight some of the challenges, and most importantly, the opportunities of public service offering today.

It covers the main changes that the vision for the future will bring with it when compared to the current situation, using the example of childbirth as an event-based service.

• What are the challenges with public services today?
• The concept of event-based services: What is an event-based service?
• What the provision of public services could look like in the future?
• How to create event-based services?