What is a Scrum Master certificate and how can you get one?

In software development projects, agile methodology is often used. This approach applies flexibility, quick response to changes, and teamwork. This way, we can improve the efficiency and quality of solutions and ensure that the final result better meets users' needs.

There are various frameworks for implementing the agile approach. Why it's important to apply systematic development methodology in development projects is further explained in our earlier article on methodical software development.

One of the most popular of these frameworks is Scrum. Scrum encompasses a collection of set events, artefacts, and roles, which are compiled into a single document in the Scrum Guide. Each role in Scrum has defined tasks that they maintain within the framework.

One of the roles in the Scrum framework is the Scrum Master. They are the team's coach and mediator, supporting the team in implementing Scrum and ensuring the correct use of the framework.

At present, for those seeking a Scrum Master position or engaging in tender processes, presenting a certificate is often a requirement. This certificate serves as evidence that the individual has gained a comprehensive understanding of Scrum and possesses the capability to impart this knowledge to a project team implementing the Scrum framework in their project.

Scrum certifications are available at different levels, reflecting certain skills and competencies. Let's take a closer look at these.

For acquiring a certification, there are three reputable organizations to consider: Scrum Alliance, Scrum.org, and Scrum, Inc. Through these, you can acquire different level Scrum certifications for various Scrum roles.

The main difference between these organizations lies in their approach to certification and training. Also, the founders of the institutions are different. Scrum.org and Scrum Alliance were created in collaboration with other professionals by Ken Schwaber, while Scrum, Inc was founded by Jeff Sutherland. Both men also first adapted the Scrum framework in 1993.

The institutions also name their certifications differently - ScrumAlliance uses the “Certified” prefix, Scrum.org uses “Professional”, and Scrum, Inc uses “Registered”.

Scrum Alliance and Scrum.org issue the majority of certifications and are more renowned in this respect. We will focus on these two next. Which organization to choose for certification depends on personal preferences, training needs, and career goals.

Training:

Scrum Master training at different levels can be conducted by certified trainers. Before attending a course, it's worth checking if the trainer has the right certification, such as Certified Scrum Trainer (CST), Professional Scrum Trainer (PST), or Professional Scrum Master™ II (PSM II). This ensures that the trainer has acquired sufficient knowledge to pass it on to others.

Most Scrum Master trainings in Estonia are conducted in English and online (e.g., BCS Training, Äripäev). However, there are also trainings in Estonian (e.g., Scrum.ee; agilecoach.ee).

Training can be done individually or as a team, and also virtually through various international training platforms. When choosing a course, it's advisable to check which certification organization the training is associated with and if it aligns with your preferences.

Scrum Alliance:

Scrum Alliance offers a more flexible approach to obtaining certification. This involves participating in a training program followed by an exam. However, it places more emphasis on the business side, where renewing the certification requires more time investment and fees.

After completing the training, participants have 90 days to take a multiple-choice exam. To prepare for the exam, you can find practice exams online to test your knowledge.

The exam tests understanding of Scrum principles, roles, teamwork, and practical implementation. The exam consists of 50 questions with one hour to answer. To pass, you need to correctly answer 74% of the questions.

Trinidad Wiseman specialist Rauno on obtaining the Scrum Master certificate:

„I completed the Scrum Master training through the Knowledgehut training platform. There, I found a wide selection of courses with different schedules and was able to review feedback about the trainers and courses.
The training was in English and conducted virtually over a 3-day period. The Miro platform was used, allowing me and other participants to engage in various exercises and acquire knowledge. At the same time, it was possible to talk to the trainer and ask questions. The training also involved homework to be completed for the next day.
After the training, I took the exam, which I was comfortably able to prepare for through the platform's practice exams. The exam was open-book, and since everything was fresh in my mind, I found it straightforward.“.

Trinidad Wiseman specialist Kadi shares her experience:

„I chose Knowledgehut for my Scrum Master certification. I had previously completed a Scrum Product Owner training in Estonia (Scrum Alliance) and knew what to expect from the new training. I got the recommendation for this platform from a friend who had recently completed their Scrum Master training there.
After selecting the training date, I researched the trainer's background thoroughly. Through the trainer, I also found a Scrum community for exchanging ideas with other project managers worldwide. The training was interactive, using the Miro platform and video calls.
The diversity of participants in terms of their background made some exercises challenging. We had to keep our cameras on during the three-day training, which the trainer monitored regularly. The training provided recommendations for useful articles and books, as well as websites for tools to conduct Scrum events (e.g., retrospectives).
The exam immediately after the training was straightforward. The use of resources like the Scrum Guide, the framework's foundational document, was allowed. The training definitely helped me get a better overview of the Scrum Master role and sparked ideas on how to successfully implement Scrum in Trinidad Wiseman's projects“.
Scrum Alliance certificates need to be renewed every two years. This can be done by learning, actively participating in the community, or attending events organized by Scrum Alliance. This ensures that the certificate is not just "sitting in a drawer" but encourages active engagement for its maintenance.