The new functionalities of the Information System of the Labour Inspectorate make it easier for employers to communicate with the state
The Labour Inspectorate is a government agency that strives towards creating a good work environment for every Estonian employee. Since 2019, Trinidad Wiseman has been a development partner for the Information System of the Labour Inspectorate (TEIS) which plays a crucial role in achieving that goal.
During that time, we have developed various important services that facilitate employers’ communication with the Labour Inspectorate and decrease the administrative burden on companies. The self-service of the Labour Inspectorate is a good example of a national information system that is highly valued by both the customer and the end users.
In this post, we will talk more about which processes we have digitalised using TEIS and how that has simplified the everyday lives of the Labour Inspectorate and employers.
Digitalisation decreases administrative burdens
The main goal of the self-service of the Labour Inspectorate is to support employers in creating a good work environment. TEIS facilitates the communication between the Labour Inspectorate and employers and decreases the administrative burden on companies as it enables them to submit information and perform actions in a quick, convenient and paperless way.
The self-service also allows to map and submit any necessary information regarding employees and their work environment, to plan different risk management activities for work environments, and to communicate with a labour inspector during a supervision procedure. Employees can use TEIS to also see information about themselves and their company.
A digital tool in the self-service environment can be used to conduct and updated risk analyses for companies. The risk analysis tool presents various risk factors and provides advice on how to avoid or decrease specific risks, starting with general work environment problems and ending with field-specific risks. When mapping risks, you must evaluate whether the described risk is present in the organisation or not. If yes, then the tool will display precautions that can be taken to avoid or decrease that risk. Only representatives of the organisation and its employees can see an organisation’s risk analysis, no one else can access that information. The risk analysis module makes it easier and cheaper to evaluate a work environment, especially for microenterprises and small enterprises who have smaller financial resources to order a risk analysis from a service provider. 37 839 companies have already uploaded their risk analyses on the self-service portal. Bigger companies, who have conducted risk analyses before, have simply uploaded it into the portal and smaller ones have conducted theirs using the tool. Altogether, about 72% of companies have submitted the internal risk analysis. In other words, we can say that thanks to this solution, companies have saved around 19 million euros, considering that the average market price for one risk analysis is around 500 euros.
TEIS is comprised of two parts: the officials’ service used by the officials of the Labour Inspectorate, and the self-service used by employers and employees. Both applications are still in development and new functionalities and interfaces with various systems are constantly being added. Additionally, TEIS also includes an open data application that can be used to find information about issued precepts and announcements regarding dispatched employees.
In cooperation with the Labour Inspectorate, TEHIK and TripleDev, Trinidad Wiseman has been working on developing TEIS for seven years already. On average, two new self-service modules have been completed each year and we will take a closer look at the more important ones next.
The new functionalities of the self-service portal
